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About me

Hi, I'm Harsh Kanth, a senior technical writer, content designer, documentation architect, and documentation specialist with 10 years of experience building world-class content systems for companies across domains like SaaS, AI, fintech, e-commerce, insurtech, cloud, and retail tech.

I create documentation and content that bridges complexity and clarity—enabling users to self-serve, developers to integrate, and products to grow faster.

That’s me:

My image

What i do

I work across the full content lifecycle from zero-to-one documentation builds to optimizing legacy systems.
My core specialties include:

  • 🛠 Technical writing
    End-user documentation, internal wikis, process flows, SDK manuals, CI/CD system guides, and training content (Camtasia)

  • 🧑‍💻 API and developer documentation
    Integration content, Postman collections, JSON/YAML schema documentation, REST/Graph API references, and platform onboarding

  • 🧠 Content strategy and architecture
    Documentation site structure planning, taxonomy design, Git-based workflows, and content governance across teams

  • ✍️ UX writing and microcopy
    In-app instructions, modal content, error messages, tooltips, and onboarding flows—written with empathy and product logic

  • 📢 Content writing and SEO
    Web copy, product descriptions, blogs, whitepapers, case studies, and ghostwritten content for global clients

Experience that matters

Over the last decade, I have:

  • Worked with global brands like Microsoft, Amazon, BMW USA, and Western Union (direct and ghostwriting)
  • Led documentation teams at OneShield, Vision Group, and Fusioni Technologies
  • Delivered content for AI, AR/VR, SDKs, SaaS products, automation platforms, and brick-and-mortar retail technologies
  • Migrated static documentation into GitHub-based systems using MkDocs, CI/CD pipelines, and Markdown workflows
  • Worked remotely with teams across the United States, Europe, and the Asia-Pacific region
  • Created scalable documentation systems aligned with business goals, engineering workflows, and user journeys

🛠️ Tools, platforms, and languages

Over 10 years, I have worked extensively with modern documentation tools, authoring platforms, and technologies—enabling me to build, migrate, and scale content systems efficiently.

📝 Authoring and documentation tools

  • Markdown, AsciiDoc, reStructuredText
  • GitHub Pages, MkDocs, Sphinx
  • Adobe RoboHelp, Adobe FrameMaker, MadCap Flare
  • Camtasia (for training modules)
  • Oxygen XML Editor

🛠 Platforms and CMS

  • Confluence, SharePoint, Notion
  • Azure DevOps, learning management systems (LMS)
  • WordPress CMS, Google Docs
  • GitHub, GitLab, Bitbucket

🔧 Workflow and development tools

  • Git, Jira, Slack, Trello, Figma
  • Postman (API testing), Swagger/OpenAPI
  • Acrolinx (style and grammar checker)
  • Visual Studio, Visual Studio Code
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Microsoft Azure Cloud and Azure Active Directory
  • Ngrok, IoT tools

🛡️ Technical and backend technologies

  • SQL queries and database documentation
  • HTML, CSS
  • XML and JSON metadata documentation
  • CI/CD pipeline tools: Jenkins, Bamboo, JFrog, Nexus

💻 Programming languages

  • C++
  • C#
  • Basic Java and JavaScript
  • Python
  • Node.js
  • MATLAB
  • Makrdown
  • HTML
  • CSS

🌐 Domains I have worked in

  • SaaS and platform services
  • Insurtech, fintech, and e-commerce
  • AI, ML, image recognition, and autonomous retail
  • Automotive UX
  • Cloud infrastructure
  • Edtech and consumer applications

My approach

Every document, guide, or help article I create follows four key principles:

  • Clarity: Language that’s accessible and user-centered
  • Structure: Organized with reusability and scalability in mind
  • Empathy: Designed to solve real user and developer pain points
  • Maintainability: Easy to evolve as the product grows

Whether I am building from scratch or auditing legacy documentation, I focus on writing that works for your users, your product, and your business.

Let's connect

Looking to build better documentation? Need a system that scales? Or want someone who can plug into your team and own the documentation from strategy to delivery?

📫 Let’s talk—
Chat with me on WhatsApp
Or visit the Contact page to connect.